Citizens Bank and Trust banks on Fiserv and APIs
Alabama’s Citizens Bank and Trust is upgrading its core account processing platform to offer real-time payments and better automate with...
5 ways process mining can build better bot strategy
Process mining isn’t necessary to bot automation — but it can create a more efficient bot strategy. Process mining is...
Google sits ‘side by side’ with regulators
Google sits “side by side” with regulators to identify potential regulatory problems. Derek White, vice president of global financial services...
Aite survey: Financial institutions will invest more to automate loan process
Financial institutions plan to increase their spend on automations and collections management solutions for their loan processes. Fresh results on...
North American Bancard Holdings launches new AML automation
Payments technology company North American Bancard Holdings (NAB) rolled out an automated, machine-learning based anti-money laundering solution for its transactions...
Watch: Aite Group analyst Leslie Parrish on how banks will improve the lending experience
Leslie Parrish, a senior analyst who specializes in consumer lending for the Aite Group research and advisory firm, takes a...
The path to personalization in automation
During the early days of the COVID-19 pandemic, Bank of America’s virtual assistant, Erica, was hammered with requests related to...
Listen: Bot attacks on rise in US, LexisNexis says
Automated bot cyberattacks are on the rise, while human-initiated attacks are down. Bot attacks increased by about 100 million last...
Microsoft engages with regulators on new cloud technology
Microsoft reaches out to financial regulators around the globe to ensure that its offerings are compliant, and does so on...
Weekly Wrap: Surprises and revelations from PNC, Citi, Synchrony and others at BA Ignite
This week, Bank Automation News shared revelations and surprises from the BA Ignite virtual conference, held Tuesday and Wednesday. The...
