As Amazon’s Alexa and Cloud Grow, Will Voice and Cloud-Based Banking Follow?
E-commerce giant Amazon mentioned its cloud computing platform Amazon Web Services, or AWS, 58 times, its virtual assistant Alexa 25...
Avoka Rolls Out Module to Link Back Office to Customer Onboarding Journey
Avoka, a software firm specializing in customer acquisition and onboarding, seeks to bridge a gap at retail banks and credit...
Facebook’s Payments Revenue Soars 42%
Payments revenue at Facebook is up — way up. The company’s "payments and other fees" category banked a record $274 million...
Apple Pay Helps Bolster Tech Giant’s Services Revenue Gains
Apple’s mobile payment service Apple Pay helped the company’s services business revenue grow 19% year-over-year to reach an all-time high...
Umpqua Sees Cost Reductions with Tech-Driven NextGen Strategy
Umpqua Holdings Corporation’s strategic plan to boost profitability and simplify operations by 2020, called NextGen, appears to be performing above...
What to Do When Your Banking App Stumbles Out of the Gate
BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out...
Notable Startup: Blockchain Firm Symbiont Raises $20 Million in Nasdaq Ventures-led Round
Coming off a year of high growth, enterprise blockchain startup Symbiont on Wednesday closed a $20 million Series B funding...
BMO Harris Bank’s Rocky Rollout of Online, Mobile Upgrades Riles Customers
BMO Harris Bank is having technical difficulty with the rollout of its new mobile banking app, which is part of...
FIs Hiring Customer Experience Teams, But What Are They?
Demand for a combination of speed, simplicity, security and convenience in banking services has financial institutions thinking more about customer...
Capital One Said to Buy Walmart Card Portfolio, Zero In on Digital Collaboration
Capital One Financial has reportedly acquired Walmart's card receivables, the bank's chairman and CEO, Richard Fairbank, said yesterday. Terms of the...
