Temenos Sees Cloud Going Mainstream, But Barriers Remain
Cloud has taken a really long time to go mainstream, but it's finally getting there, said Emily Steele, President of...
BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says
Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua...
BI Ignite 2019: People Want People, and AI-enabled Functionality
Customers increasingly expect banks and other financial institutions to meet them where they are with full functionality, said panelists at...
BI Ignite 2019: What Customer Experience Will Look Like 10 Years From Now
The customer experience in banking will change drastically over the next 10 years said panelists at the Bank Innovation Ignite 2019...
BI Ignite 2019: ID Verification Startup Diro Wins DEMOvation Challenge
Identity proofing and verification startup Diro Labs won the DEMOvation Challenge today at Bank Innovation Ignite 2019 in Seattle. In...
BI Ignite 2019: How Banks and Fintechs Are Harnessing Data and Emerging Technologies
Lisa Frazier, Head of Innovation at Wells Fargo, says the bank wants to use artificial intelligence not just to make...
Bank Boardrooms Are Increasingly Accepting of Technological Change
"Flexibility" is a commonly used term when it comes to innovation in banking and finance, but the typical bank boardroom...
How To Market And Build Brand Loyalty Around Digital-only Offerings
Before Citizens Financial Group launched its digital-only banking unit, Citizens Access, last July, a team of bankers spent months intensely...
Banks Finding More Entry Points to Real Estate Tech
Two real estate tech players, Compass and OpenDoor, each rather quietly raised $400 million from SoftBank in 2018, a year...
Citizens Access Targeting ‘Optimizers’ to Grow Deposits Beyond the Bank’s Footprint
If you build it, the optimizers will come. Citizens Access, the digital-only arm of Rhode Island-based Citizens Financial Group, has...
