Scotiabank’s AI assistant hits 95% adoption across workforce
Net income rose nearly 17% in Q3
Scotiabank reported a 95% adoption rate for Scotia Navigator, its AI assistant launched in April to support employees with research, analytics and coding tasks. Employees at the Toronto-based bank used AI 17% more to help answer customer questions in its fiscal third quarter, which ended July 31, compared with Q2, Scotiabank reported. Also, more than […]
