Glia, an AI-driven customer engagement service provider, is backing its generative AI with a “hallucination guarantee.” As banks race to adopt generative AI, hallucinations have been a significant roadblock to deployment. For financial institutions operating in highly regulated environments, even a single incorrect response can create compliance risk, reputational damage or financial liability, Justin DiPietro, co-founder and chief strategy officer at Glia, told FinAi News. The company’s contractual commitment guarantees that its AI […]






