Tag: Glia

Glia, an AI-driven customer engagement service provider, is backing its generative AI with a “hallucination guarantee.”   As banks race ...

AI is rapidly transforming software development, shifting the bottleneck from engineering execution to determining what products to build.  In fact, 84% of developers use AI and 52% agree that AI tools and AI ...

Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023 ...

Listerhill Credit Union has improved its call deflection rate through enhanced self-service digital offerings since selecting Glia as its digital ...

Digital customer service provider Glia has integrated its platform into Jack Henry’s Banno Digital Platform to provide clients with a ...

TD Bank, along with robotic process automation (RPA) company Automation Anywhere and cryptocurrency lending platform Celsius, announced promotions this month: ...

Long gone are the days of free toasters for opening an account. Or promoting online banking as a unique offering. ...

Years ago our industry adopted the ‘Know Your Customer’ (KYC) guidelines to verify identity, assess risk and prevent fraud. This ...

“How may I help you?” It seems like an honest, straightforward way to start an interaction. A standard phrase that ...

Perhaps the biggest business trend over the past several decades has been customer centricity, making the customer experience a top ...