Citi upgrades business banking with AI
Bank surveyed 10K customers to influence platform upgrades
Citi is integrating AI-driven automations into its digital business banking platform with the goal of greater efficiency. CitiDirect Commercial Banking aims to bring all banking functions, including foreign exchange, loans and cash advances, to one place, Mark Sugden, head of CitiDirect Commercial Banking and digital transformation for Citi Commercial Bank, told Bank Automation News. […]
