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DNB’s chatbot has 83% accuracy rate

Artificial Intelligence in Financial Services 2023

Vaidik TrivedibyVaidik Trivedi
September 6, 2023
in Banking
Reading Time: 2 mins read
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LONDON — DNB’s internal chatbot fielded more than 2.1 million queries last year and boasts an 83% accuracy rate.  Juno, the chatbot launched in March 2020, “knows how to answer around 3,500 questions and he can also answer them in seven different ways, depending on what kind of adviser is asking the question,” Jorgen Hansen, […]

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Tags: artificial intelligence (AI)chatbotsEuropean bankingLondonPremium
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