FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Two-thirds of Capital One Customers Are Accessing the Bank Digitally

Philip RyanbyPhilip Ryan
December 17, 2013
in Banking, Payments
Reading Time: 2 mins read
0
Share on Facebook

shutterstock_152940713When Capital One Financial Corp. CEO Richard Fairbank said digital was the way his bank does business, he wasn’t kidding.

Almost two-thirds of our customers have signed up for online and mobile banking, a representative of the McLean, Va.-based company told FinAi News yesterday. With some 16 million deposit accounts and as one of the largest credit card issuers in the country, two-thirds comes out to a large number.

Other large banks are seeing mobile enrollments in the 20% range. Bank of America Corp., for example, reports 30 million active online users out of about 66 million deposit account holders — less than 50%. But Capital One does not specify that its users are “active,” the most generous definition of which usually means the user logged in within the last 90 days.

The bank is also launching innovative mobile features, such as geo-sensitive offers in concert with San Francisco-based PushPoint. Fairbank told investors lately the bank was “investing heavily” in talent and technology related to payments. A major war is developing as digital players move into the point of sale, with PayPal, Square and now Amazon, which recently acquired mobile payments startup Gopago, all in the fray. The banks have so far held back, but Capital One certainly has the chops and tech talent to compete

Capital One, known for being one of the largest users of the US Postal Service’s offerings to mail its credit card offers, also appears to be one of the most digital big banks — that’s called attacking on all fronts.

UPDATE: According to FDIC data, ING Direct — now rebranded Capital One 360 — contributed about 7 million digital accounts to Capital One’s userbase of 16 million. On the deposit side, therefore, it may be that the majority of Capital One deposit account customers came to digital before they came to Capital One. The credit card side is, of course, another matter.

Tags: AmazonCapital Onedigital bankingmobile bankingmobile point of saleonline bankingPayPalSquare
Previous Post

Redefining FinTech

Next Post

100 (Divided by 2) Reasons to Love the Fed’s New Centennial Commemoration Lessons

Related Posts

Truist bank branch
Banking

Consumer banking exec leaves Truist amid management shakeup

October 16, 2026
A bank's firewall, with a shield and padlock on it, separate AI agents from money
Banking

US banks block AI agents attempting to move money for customers

October 16, 2026
the front of a U.S. Bank building
Banking

AI helps improve U.S. Bank’s efficiency ratio to 55.9%

October 15, 2026
Next Post

Middle Tennessee Consumer Confidence: Down but Not Out

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

The Next Generation of Cyberthreats: Powered by AI

October 1, 2026

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account