Weekly Wrap: Bank of America’s Erica grows, JPMorgan plays disruptor on digital rails
Bank of America has been using AI to predict which companies could be acquisition targets
In this week’s episode of “The Buzz,” Bank Automation News discusses the growing presence of Erica-based capabilities at Bank of America. A virtual assistant powered by artificial intelligence, Erica has graduated from dealing with customer enquiries to assisting financial advisors at Bank of America’s Merrill Lynch division. The $3.02 trillion financial institution has also been using (AI) […]
