FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Facing pressure, HSBC rethinks US strategy

Suman BhattacharyyabySuman Bhattacharyya
February 19, 2020
in Banking, Payments, Strategy
Reading Time: 2 mins read
0
Share on Facebook

HSBC, a global bank with $2.7 trillion in assets, is blazing a new path for its U.S. business as it cuts $4.5 billion in costs and reallocates capital away from underperforming units.

The top-10 global bank reported Tuesday that in 2019, net profit fell 53% to $6 billion, while pre-tax profits fell 33% to $13.3 billion. The company also announced it will cut 35,000 jobs in the next three years and $100 billion in assets.

“We saw a pressing need to reallocate capital away from underperforming businesses to support the growth of higher-return businesses, particularly where we have competitive advantage,” said Chairman Mark Tucker, in a call with investors Tuesday.

For the bank’s U.S. business, this means a shift in strategy, as HSBC’s retail banking, wealth management and private banking businesses in the U.S. were loss making in 2019.

In the U.S., the bank said it would emphasize digital delivery and focus on higher earning customers. The bank’s interim chief executive, Noel Quinn, said HSBC would focus its U.S. retail banking efforts on mobile customers and reduce its branch footprint by 30%.

“We’ll embark upon a major cost and consolidation program in the US that should reduce our total costs by between 10% and 15%,” he added.

See also: HSBC to launch robo-adviser and payments products this year

HSBC has been contemplating next steps for its U.S. business for some time. According to Quinn, the bank considered selling it, but ultimately decided against this because of the pivotal role it plays in advancing HSBC’s global plans.

“The easier decision for me would have been to make the sale,” Quinn said. “The harder decision, [which] gets less headlines today and possibly less support, is to do what we believe is right for the bank.”

The bank is also making changes to its U.S. market strategy. Previously, remarked Quinn, the bank employed a “mass market, full service” approach on the East Coast, while going after more affluent, globally minded customers on the West Coast.

From now on, the bank will aim for greater consistency, focusing on affluent, internationally-oriented customers, regardless of region — an opportunity to reach a potential 40 million customers, he noted.

“Our brand plays into that market segment well,” Quinn said. “It’s our job to make sure we can do it profitably and that’s what we’ll be focused on.”

Bank Innovation Ignite, which will take place March 2-3 in Seattle, is a must-attend industry event for professionals overseeing financial technologies, product experiences and services. This is an exclusive, invitation-only event for executives eager to learn about the latest innovations. Request your invitation. 

Tags: digital bankingHSBCRetail Banking
Previous Post

HSBC reboot fizzles, sending stockholders looking for the exits

Next Post

How messaging allows a one-branch credit union with global reach to serve its members

Related Posts

Strategy

BMO, IBM weigh in on agentic AI-quantum synergy

July 20, 2026
A data graph tracks the movement of stocks on the stock exchange in Germany. Photographer: Bloomberg Creative Photos/Bloomberg Creative Collection
Strategy

Tradeweb, 3forge embedding AI to make trading easier

July 20, 2026
To celebrate the launch of its free financial wellness program Money Roots™, Ally planted a literal money tree in New York City to give away $100,000 – both in person and online – to those who share their money story, ultimately easing financial stress nationwide. Courtesy/Ally
Strategy

Sathish Muthukrishnan leaving Ally

July 20, 2026
Next Post

How messaging allows a one-branch credit union with global reach to serve its members

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

The Buzz Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

 [wt_cli_manage_consent]

Connect

twitter linkedin podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account