FinAi News

No products in the cart.

Subscribe
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
Log In
No Result
View All Result
  • Banking
  • Lending
  • Payments
  • Risk & Security
  • Strategy
FinAi News
  • News
  • AI News Tool
  • Data
  • Transactions
  • Events
    • FinAi Banking Summit
    • FinAi Lending Summit
  • Podcast
  • WEBINARS
    • Webinar Library
BAN PLUS
Log In
No Result
View All Result
FinAi News
No Result
View All Result

Partnership Is the Only Way Smaller Banks Can Compete on Mobile

Grace NotobyGrace Noto
August 18, 2017
in Banking, Payments
Reading Time: 2 mins read
0
Share on Facebook

Banks like JP Morgan Chase, Bank of America Merrill Lynch, and Wells Fargo are announcing new mobile features and adding new mobile users every day, but mobile can be a challenge for smaller banks that don’t have the resources of a Wells or Chase.

“It’s almost impossible for us to stay anywhere near-competitive,” Kevin Karrels, digital channel strategy SVP for First Tennessee Bank, told Bank Innovation. This is especially true as mobile becomes “more critical” for banks, according to Karrels.

First Tennessee is dwarfed in asset size and resources by banks like Wells Fargo, which means its ability to fail at a mobile rollout, new feature, or new innovation, is nearly nonexistent. For these more regional banks to have a chance at competition, the only way forward is partnership.

First Tennessee is taking that way forward by powering its mobile app with the mobile platform provided by fintech startup D3 Banking.

“You have to have a single banking platform to have a mobile banking app. [Our platform] provides all the usual services, provides a wide range of payment capabilities—P2P, billpay,” Jeffrey Hale, SVP, sales and marketing for D3 Banking, told Bank Innovation.

Using D3’s infrastructure, First Tennessee customers now have access to what one would term the standard functions of a banking app (including access to P2P services like Zelle, which should be integrated into the app by the end of year or the first quarter of 2018, according to Karrels).

Using this platform also means the bank will have greater access to future innovations like wearables and biometrics. The bank launched an application for Apple Watch at the same time as this mobile app, according to Karrels, but only for basic banking needs thus far, which may be the best way forward for that particular device.

“If you have an Apple Watch, if you’re in that minority group, you are likely to use it to check your basic banking information,” said Karrels. “So for Phase 1 of those devices, we said, let’s do something really basic.”

Thus far, the bank’s mobile app has about 150,000 of its 200,000 active users on the platform since its launch in early July 2017, a bank spokesperson told Bank Innovation.

Tags: Bank of AmericaExclusiveJPMorgan Chasemobile bankingonline bankingregional banksWells Fargo
Previous Post

Ant Financial Will Keep Focus on Commerce, POS in the U.S.

Next Post

Wells Fargo’s CEO Mobile Token Could Boost its Mobile Users

Related Posts

agentic
Banking

Glia launches 25 AI agents for customer service

August 12, 2026
Courtesy/Canva
Banking

Northrim Bank taps Narmi for AI-powered digital banking

August 12, 2026
Banking

Kiro Money develops AI financial guidance tool with credit union

August 11, 2026
Next Post

Wells Fargo's CEO Mobile Token Could Boost its Mobile Users

Please login to join discussion

EMERGING FINTECH DIRECTORY

Emerging Fintech Directory

FinAi Podcast

SPONSORED

Build an Antifragile Strategy to Outperform the Market

July 14, 2026

How AI and Product Experts Turn Fuzzy Requirements Into Focused Dev-ready Roadmaps

April 19, 2026

Is Your Technology Supplier There for You?

April 1, 2026

  • About Us
  • Help Center
  • Contact Us
  • Privacy Terms
  • ADA Compliance
  • Advertise

Connect

twitter linkedin podcast podcast podcast podcast
© 2026 Royal Media
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Unlock This Article

Create your free FinAi News account to access this article and stay informed on how AI is transforming financial services including banking, lending, payments, and risk.

Yes, I'd like to receive FinAi News updates, breaking news, and exclusive AI insights for financial services leaders.

Continue Reading with FinAi News Premium - Less than $2/Day

Upgrade to FinAi News Premium for unlimited access to news, insights, trends, and intelligence on how AI is transforming financial services including banking, lending, payments, and risk.
Upgrade to FinAi News Premium Subscription
No Result
View All Result
  • NEWS
    • All News
    • Banking
    • Lending
    • Payments
    • Risk & Security
    • Strategy
  • AI News Tool [Beta]
  • DATA
  • TRANSACTIONS
  • EVENTS
    • FinAi Banking Summit
    • FinAi Lending Summit
  • PODCAST
  • WEBINARS
    • Webinar Library
  • SUBSCRIBE
  • Log In / Account