Bank of America’s Virtual Assistant Erica Hits 1 Million Users in 2 Months
PREMIUM - Bank of America's virtual chatbot Erica today surpassed one million users on the bank's mobile app. To put ...
Tag: Zelle
Despite the Hoopla, Most Fintech-ers Think U.S. Will Never Become Cashless
PREMIUM -- Digital payments are on the rise across the globe. In the U.S., the world’s largest economy, the use of ...
The Key to Good UX Design for Bank Apps Is Customer Research
PREMIUM — The mobile phone is becoming the preferred method of banking for many customers. Bank of America just crossed ...
Wells Fargo Revamps Mobile Experience in Attempt to Build Customer Trust
Wells Fargo is hoping its new digital and mobile features will help better establish trust between the bank and its ...
Zelle Passes on a POS Solution, For Now
Zelle is not working on a point-of-sale payments solution right now. “Zelle moved $25 billion last quarter,” said Norm Marraccini, ...
Zelle Processes $25B in Payments After Reports of Fraud
P2P payment provider Zelle processed $25 billion in payments during the first quarter of 2018, the service reported yesterday, a ...
P2P Will Keep Expanding, Says Visa, But Cash is Still A Concern
EXCLUSIVE—With P2P payments growing, and growing, it might be time for providers such as Visa Direct to start experimenting with ...
Fraudsters ‘Flourishing’ On Zelle, New York Times Reports
Bank P2P service Zelle is having some issues with fraud, with some customers reporting that hackers, exploiting weaknesses in the ...
Chase Maintains Lead in Mobile as BofA, Wells Fargo Play Catch-Up
EXCLUSIVE— More and more consumers switch to mobile banking every day, as this quarter’s numbers prove: each of the top ...
Wells Fargo to Shut Down More Branches With Rise of Digital Adoption
EXCLUSIVE – Wells Fargo plans to shut down 300 branches this year and about 5,000 branches by 2020, as the ...
