Bank of America's virtual assistant Erica has crossed 6 million users, representing growth of over 29% in the past three ...

PrecisionLender was a fintech before fintechs were cool. Co-founder and CEO Carl Ryden told Bank Innovation his applied banking insights ...

Virtual banking assistants seem to be all the craze lately. Just ask Bank of America, whose Erica crossed 3.5 million users, ...

8. AI Anticipates Customer Needs Andy Hernandez, Head of eBusiness, Regions Financial Corp. "The use of Artificial Intelligence to anticipate ...

It's become common for bankers to say, "Our bank is a technology company." But technology companies "move fast and break ...