RBC focuses on digital products as mobile adoption spikes
Royal Bank of Canada is growing its digital product portfolio as mobile user adoption grows. In a call with investors ...
Tag: Royal Bank of Canada
BofA’s AI-powered assistant crosses 7 million users
One year after the launch of Bank of America’s AI-powered digital assistant Erica, customers are starting to get comfortable turning ...
Bankers Acknowledge That They Need to Help Consumers on Financial Health, Report Finds
For banks, improving their customers' financial health is not just good business. It is imperative. A new survey found that 69% ...
Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature
Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken ...
Could a Banking Virtual Assistant Become a Robo-Advisor?
Financial technology provider Personetics is building automated saving and advice capabilities into its AI-based PFM tool offering. This new feature will ...
Royal Bank of Canada to Add Subscription Monitoring to Nomi, Its PFM Tool
Royal Bank of Canada will add subscription monitoring and tracking to its AI-driven financial management platform Nomi, Bank Innovation has learned. ...
Why Bank of America’s Erica Cannot Help with Complex Transactions
Bank of America’s virtual assistant Erica might be able to alert users of double charges in the future, Bank Innovation ...
The Facebook Files: Here’s the Financial User Data Facebook Really Is — and Is Not — Sharing
There are boundaries, with a fair amount of grey areas, around what financial data Facebook will share with its partners, ...
Metro Bank Explores Additional Use for AI-Driven PFM Tool, Insights
U.K. challenger bank Metro Bank could extend its AI-driven money management tool Insights, designed for its retail side, to its ...
Why Voice Banking Will Make It Big in 2018
EXCLUSIVE – There has been plenty of buzz around voice banking for some time now, and while many thought 2017 ...
