How Bank of America’s Virtual Assistant Erica Works [VIDEO]
Bank of America expects to be finished rolling out its AI-driven virtual assistant Erica by mid-summer. The bank first launched ...
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PayPal Steps Up Offline Retail Presence with iZettle Announcement
PayPal’s $2.2 billion acquisition of Swedish small business commerce platform iZettle will boost its presence in 12 markets across European ...
2018 Innovators to Watch: 12-22 [Page 2]
12. José “Pepe” Olalla, Head of Business Development, BBVA Compass José “Pepe” Olalla heads the business development department at BBVA Compass, ...
Blockchain Technology Not Suitable for Visa’s Core Business
Visa doesn’t see much use for blockchain in its core business, which is transactions at scale, according to CEO Alfred ...
Why Visa and Mastercard Are Coming Together to Support Single Checkout Button for E-Commerce
Mastercard and Visa are B2B firms with a B2B2C mindset, according to Mastercard CEO Ajay Banga. The two rivals announced ...
Banks Need to Take Note of Small Businesses or Lose Valuable Customers
Small business loans might be small in dollar amounts, but the SMB customer may be the most profitable customers to ...
How Consumers Pay Bills Is Changing, and That’s Bad News for Banks
For years pundits have warned banks will lose in the billpay game. Spoiler: They were right. Way back in 2013, ...
Are Humans the Weak Link in Bank Security, or Is It Outdated Technology?
The most vulnerable aspect of a bank's security is the people -- employees and customers -- or so the story ...
Virtual Assistants Can Help Banks with Customer Acquisition
As competition to banks increases, customer acquisition is becoming increasingly important. By offering various types of rewards and point programs, ...
Yes, Fintech Really Is Improving Customers’ Everyday Lives
Most veterans of the financial technology space can confess to some cynicism about new technology and products. Consumers, especially those ...
