Adoption of Chatbots on the Rise, But Where to Next?
Adoption of chatbots is on the rise. So are questions about how they can do more. Bank of America reported ...
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Financial Apps Have Better Mobile Retention Rates Than Other Industries, Report Says
Neither video games nor dating nor shopping have a stronger pull, in terms of initial mobile app retention than financial ...
Millennials Represent Nearly 3 of 5 New 1Q Account Openings at Ally
The Detroit, Mich.-based online-only bank, Ally Financial, had 120,000 new deposit customers in the first quarter on 2019, CEO Jeff ...
Schack: Expanded BMO Harris Innovation Program Casts Wider Net for Ideas
BMO Harris Bank is expanding the scope of its in-house accelerator from a local to a national program. The Chicago-based ...
Are Ride-Hailing Apps Responsible for Southeast Asia’s Growing Fintech Market?
Fintech in Southeast Asia is reaching new records for both deals and funding. One of the reasons for this rise ...
3 Notable M&A Deals in Payments
Two of the biggest M&A deals in fintech history occurred in the past three months: Fiserv Inc's $22 billion purchase ...
Citizens Access Adds $1.6 Billion in Deposits in Q1
Citizens Access, the digital-only arm of Citizens Financial Group, has attracted $4.6 billion in deposits through the first quarter of ...
Mobile-First Checking Account T-Mobile Money Goes Nationwide
T-Mobile Money, a mobile-first checking account, has launched nationwide, the telecom giant announced today. The company touts the app as ...
U.S. Bank Reaching Beyond Branches as 71% of Active Customers Are Now Digital
Coming off the launch of a revamped mobile app and the hiring of the bank's first chief digital officer, U.S. ...
User Experience Is Key to Customer Satisfaction, Report Says
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a ...
