Citizens CX report drives tech enhancements
Citizens Bank is refining its approach to consumer data usage, chatbot tech and combining online experiences with human expertise, thanks ...
Citizens Bank is refining its approach to consumer data usage, chatbot tech and combining online experiences with human expertise, thanks ...
Fintech funding rebounded in the second quarter, after suffering a dip due to the pandemic, according to “The State of ...
Citibank is entering further into the point-of-sale financing space through a new integration with Amazon. The bank announced this week ...
U.S. Bank entered the voice chatbot space last week with the rollout of its voice-activated tool, Smart Assistant. According to ...
An evolving competitive landscape of banking and fintech has prompted TD Bank to create a new role dedicated to commercial ...
Customer satisfaction with online-only banks seems to have dwindled as a result of the COVID-19 pandemic, according to a recent ...
In this monthly Q&A segment, FinAi News directs five questions to executives and industry thought leaders who highlight technology and ...
Big banks continue to recreate the branch experience through their mobile apps. Barry Baird, head of payments capability and delivery ...
Big tech is rethinking its facial recognition technology business. IBM, Microsoft and Amazon all made pledges earlier this summer to ...
After a three-year saga, Varo Money finally has its bank charter. The Office of the Comptroller of the Currency, the ...