Regions Bank is using AI technology from IBM Watson to improve its customer service. Amala Duggirala, enterprise chief operations and ...

Challenger banks have reshaped the customer experience across financial services, drawing in consumers and investors alike, but that might not ...

This week marked the first-ever Banking Automation Summit, which featured speakers from PNC, Wells Fargo, Truist, Citi and other financial ...

President-elect Joe Biden is set to take over the White House in January, and the financial services industry is awaiting ...

Automation will take up a larger share of tech budgets next year as banks prioritize system and process modernization. The ...

Regions Bank is overhauling its consumer lending system to keep its competitive edge. “We did quite a bit of investment ...

PayRecs, a business-to-business payments startup, won the first annual Banking Automation Summit DEMOvation Challenge today. The company made it to ...

Citi and TD Bank are exploring ways to build upon simple applications of robotic process automation with optical character recognition ...

Truist is boosting its technology efforts by hiring its own engineers instead of relying on software partners. Ken Meyer of ...

Wells Fargo is exploring new technology in the corporate credit card and legal servicing space. The $1.92 trillion bank’s internal ...