Banks use AI, taxonomy and machine learning to identify the causes of call center complaints and create a more seamless ...

E-commerce and embedded payments continue to gain popularity as millennials and Gen Z consumers look to social media for shopping ...

Cross River Bank is launching an encompassing payment platform called X-Pay alongside online payment company Pay.com to streamline several business ...

nCino continues to invest in technology and expand its customer base following the collapse of two of its clients earlier ...

LAS VEGAS – Banks are reducing manual processes and streamlining workflows through fintech nCino’s digital banking platform. Wells Fargo, for ...

UBS’ acquisition of the failing Credit Suisse reframes the European banking market, but also presents significant technological challenges for UBS.  ...

AI has an opportunity to advance further as generative AI and existing knowledge models in the banking industry come together, ...

LAS VEGAS — PNC Financial Services is leaning on digital outreach to decrease defaults and communicate with borrowers at risk of delinquency.   “We’re up to ...

First Citizens BancShares Inc. agreed to buy Silicon Valley Bank after a run on deposits wiped out the company in ...

Citi Treasury and Trade Solutions is improving customer experience and growing its annual revenue through its platform modernization investments for ...