Michigan State University Federal Credit Union moved its client-facing chatbot, Fran, in front of its live chat agents in May, ...

Santander Bank invested in SaaS platform Komgo to bolster its digital trade finance offering.   Geneva-based Komgo provides digital trade ...

Banks are exploring use cases for large language models to fight fraud as the technology’s ability to detect patterns in ...

Financial institutions often grapple with the decision of buy or build new technology, however that question may evolve — or ...

Consumer trends and needs directly affect payments innovation through the application of AI in finance, real-time payments enhancements and global ...

Vetting new technology and jumping through compliance hoops is nothing new for financial institutions — and implementing AI should be ...

Tech giant IBM will buy technology expense management provider Apptio from Vista Equity Partners for $4.6 billion, according to an announcement ...

Plaid is looking to fight fraud with its Thursday launch of a network-based tool to help financial institutions take a ...

Tech giant Google launched an anti-money laundering tool backed by AI on Wednesday for financial institutions to detect nefarious activities. The ...

Amid strong competition for deposits, Seattle Bank’s CD Valet, which assists customers in finding the most competitive certificate of deposit ...