Wells Fargo applies vendor tech across business lines
Wells Fargo looks across all of its business lines when making investment decisions and selecting technology vendors. For the $1.7 ...
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Lenders tap AI to serve niche market segments
Banks have traditionally been the lenders of choice for small businesses, but there are alternatives — at least in the ...
Movers and Shakers: Exec changes at TD
TD Bank announced a flurry of executive changes, including the retirement of its chief executive and the CEO of TD ...
Transactions: EverBank to acquire Sterling Bank for $261M
EverBank has announced plans to acquire Sterling Bank for $261 million, through a stock purchase agreement. (Courtesy/EverBank) Jacksonville, Fla.-based EverBank ...
‘One-size-fits-all’ not the best AI strategy
Customer demographics play a role in AI-driven chatbot adoption at financial institutions. “Having a one-size-fits-all strategy is not the best ...
Real-time data drives consumer decisions post rate cut
Financial institutions are looking to real-time, data-driven insights to suggest actions clients can take to benefit from last week’s interest ...
Citizens invests in gen AI training
Citizens Bank is training employees on generative AI, engineering, cloud application and development, security and operations. “We have a targeted ...
Auto lenders lean into AI for customer service
Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses ...
Big tech pulls back on in-house financial services innovation
Tech giants are bailing out on in-house financial services innovation as they look to embed their offerings into third-party vendor ...
Grasshopper reduces manual reviews with Alloy risk solution
Grasshopper Bank has reduced manual reviews in its onboarding process by 57% through fintech Alloy’s risk-management solution. The bank implemented ...
