Enhancing the customer journey through smart automation
High-leverage opportunities for customer journey improvements Removing friction to deliver simple, easy, fast Aligning front-end delivery (web, mobile) to back-end processing ...
High-leverage opportunities for customer journey improvements Removing friction to deliver simple, easy, fast Aligning front-end delivery (web, mobile) to back-end processing ...
Which processes and functions should be automated? What is the right mix of human vs. ML & RPA for a successful automation ...
Find out which top two DEMOvation Challenge startups received the most votes to enter the final judging round. After live ...
What processes did banks automate, and what stayed manual? Implementing automation projects on accelerated timelines Lessons learned in back-office efficiency ...
Where to start and how to drive implementation forward Quantifying benefits and gaining stakeholder buy-in What best practices should banks ...
Emerging technologies and their potential benefits Leveraging RPA for straight-through processing The role of AI/ML technology in back-office optimization ...
Kenneth Meyer, Chief Information Officer of Digital Channels and Innovation at Truist Bank will share insights and perspectives on key trends ...
Principles of automation that are working in banking and beyond after COVID-19 Assessing the level of automation in banks today ...
During the DEMOvation Challenge, attendees visited six startups in their virtual booth to view a demo of their new technology. ...
During the DEMOvation Challenge, attendees visited six startups in their virtual booth to view a demo of their new technology. ...