Bankers Acknowledge That They Need to Help Consumers on Financial Health, Report Finds
For banks, improving their customers' financial health is not just good business. It is imperative. A new survey found that 69% ...
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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature
Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken ...
Fintech Partnerships Excel in Improving Customer Experience for FIs, BI Poll Finds
Fintech partnerships provide the greatest value in creating a better customer experience, according to 30% Bank Innovation's February poll takers. Of ...
Conversational Banking Still Has a Lot of Learning To Do
SANTA CLARA, Calif. - Largely triggered by Google's demo showing Google Assistant imitating human voice to book a hair appointment ...
How ‘Computer Vision’ May Change Banking
Chatbots are great for personal interactions with banks, but the camera may soon provide an even more powerful tool for ...
