Umpqua’s Go-To sees usage spike as customers avoid branches
Portland-based Umpqua Bank, which has almost $29 billion in assets, is seeing a significant spike in volume on its Go-To ...
Tag: Kony
Challenger bank Oxygen serves needs of gig economy workers
Hussein Ahmed, founder of Oxygen When Hussein Ahmed was applying for a loan as a freelancer, he encountered a familiar ...
BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says
Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua ...
Kony’s Deal with Umpqua to Acquire Pivotus Ventures Was Aided by ‘Cultural Affinity’
Umpqua Holdings Corporation's deal to sell its subsidiary Pivotus Ventures to the Austin, Texas-based software firm Kony, announced on Oct. ...
The Struggles of Banks as Technology Companies
LAS VEGAS -- It's a common refrain from bank CEOs: "My bank is a technology company." But the reality is ...
The Key to Good UX Design for Bank Apps Is Customer Research
PREMIUM — The mobile phone is becoming the preferred method of banking for many customers. Bank of America just crossed ...
Kony Wants to Help Smaller FIs Provide ‘Differentiated’ Mobile Banking
EXCLUSIVE--Just having a mobile app is no longer a differentiating factor for consumers when it comes to picking a bank, ...
Disney’s Credit Union Looks to Fintech Companies to Meet Member Needs
Disney's credit union needed more magic. Last year, the 132,000-member Partners Federal Credit Union, in response to member requests, wanted ...
