Inside Look: KeyBank ramps up RPA and process mining efforts
KeyBank projects that 450 full-time equivalent (FTE) worker processes will be automated by January 2022, requiring the $176 billion bank to augment its automation team. The ...
Tag: KeyBank
KeyBank prototypes digital conversation with IBM’s Watson
KeyBank is teaming up with IBM’s Watson to prototype a digital conversational experience, as part of its goal to combine ...
KeyBank’s Justin Hunsaker speaks on automating the customer experience at Bank Automation Ignite
Justin Hunsaker, head of omnichannel experience at KeyBank, will speak on automating the customer experience during the Bank Automation Ignite ...
Inside look: New data drives banks’ mobile UX
Each day, KeyBank’s digital team receives two reports. To start the day, the team receives a qualitative report with subjective ...
BI Build: Banks, fintechs detour to keep up with shifting demands
Banks and fintechs rejigged their digital roadmaps during the initial sting of the pandemic and, six months later, continue to ...
TD Bank joins Citi and KeyBank to increase mobile check deposit limits
Big banks continue to recreate the branch experience through their mobile apps. Barry Baird, head of payments capability and delivery ...
KeyBank upgrades relationship banking with human-digital approach
KeyBank is embracing a human-digital strategy. The Cleveland-based bank, which has $156 billion in assets, is using banker-led consulting sessions, ...
KeyBank, Associated Bank, Brex join BI Build speaker faculty
Top executives from KeyBank, Associated Bank and Brex are slated to speak at the Bank Innovation Build digital event on ...
KeyBank partners with Itron for ‘smart cities’ financing
KeyBank wants to help finance more energy-efficient cities. The bank’s equipment-financing arm is partnering with Itron, which modernizes utility grids, ...
Weekly Wrap: RBC hits a milestone with ‘Ask NOMI,’ Sequoia bets on Vise
Banks continue to launch new initiatives during the pandemic. KeyBank is partnering with Itron to move into “smart city” financing ...
