Daniele Tonella named ING CTO
Daniele Tonella was named ING’s chief technology officer July 29, succeeding interim CTO Marnix van Stiphout. His appointment is effective ...
Tag: ING Bank
ING gen AI chatbot pilots in the Netherlands
ING is running a generative AI-driven chatbot pilot in the Netherlands before it scales the technology. The pilot funnels only ...
ING launches 3 digital banking features in Q1
ING Bank is improving its digital capabilities and offerings as it posted growing mobile banking adoption in the first quarter. ...
Inside ING’s hybrid, multi-cloud strategy
ING Bank is moving its operations to the cloud for scalability, efficiency and security. The $967 billion bank’s operations are ...
5 questions with … ING’s Marco Eijsackers
ING Bank’s Marco Eijsackers, is head of CIO office, where he is focused on developing and deploying emerging technologies within ...
60% of ING’s mortgage applications are video based
LONDON — ING Bank saw increased adoption of its video-based customer service options in 2023, specifically for mortgage applications. Courtesy/Bank ...
ING Bank invests in digital infrastructure in 2023
ING Bank invested in its digital infrastructure in 2023 and expects to reap the benefits of those tech advancements in ...
ING explores gen AI for coding, CX
Netherlands-based ING Bank has identified AI and analytics as a critical priority as digital usership ticked up in the third ...
3 keys to successful fintech-bank collaboration, CX
LONDON – Banks continue to grapple with idea of buy vs. build, but partnerships with fintechs allow the entities teach ...
HSBC Looks to Blockchain to Solve a Major Pain Point in Trade Finance
The letter of credit transaction in trade finance is a relatively neglected area when it comes to digitization, which is ...
