Financial services firms face high incidence of phishing attacks
As financial institutions lean on digital channels to keep pace with customer requirements during the pandemic, cyberattackers have multiplied their ...
Tag: HSBC
AI firm SenseTime said to tap HSBC For $2B Hong Kong IPO
SenseTime Group Ltd., China’s largest artificial intelligence company, is working with HSBC Holdings Plc to arrange its planned Hong Kong ...
HSBC rolls out openly accessible API portal for customers, developers
HSBC has launched an application programming interface (API) portal to provide developers and customers access to the $2.98 trillion bank’s ...
HSBC rolls out internal chatbot to help speed inquiries
HSBC last week deployed an internal chatbot powered by Google Cloud that can process any document and answer employee policy ...
HSBC launches internal chatbot built with Google Cloud AI
HSBC has deployed an internal chatbot powered by Google Cloud’s artificial intelligence (AI) technology to speed bank employees’ handling of questions about the bank’s internal frameworks and policies. Photo by Bloomberg Mercury The Operational Risk and Resilience ...
BAS 2020: Regions taps IBM Watson to upgrade call center
Regions Bank is using AI technology from IBM Watson to improve its customer service. Amala Duggirala, enterprise chief operations and ...
HSBC leans into APIs to expand Cash Flow Forecasting tool
HSBC is expanding its Cash Flow Forecasting tool across its global footprint, and leveraging APIs to do so with minimal ...
Sibos 2020: Big banks work to meet fintechs’ payment needs
Banks are being challenged to meet the evolving payments needs of their fintech clients. During a Sibos panel today, “Friction ...
BI Build: HSBC’s Anthony Glover talks international client onboarding
HSBC has doubled down on streamlining its international client onboarding. “We have retail networks all over the globe,” said Anthony ...
The rise in mobile banking: HSBC, BBVA USA and Citibank
HSBC, BBVA USA and Citibank are among the banks that experienced a surge in mobile banking amid the coronavirus pandemic. ...
