Umpqua focuses on ‘human-digital’ banking strategy amid merger
Umpqua Bank is cultivating its "human-digital" strategy as it approaches a partnership with Tacoma, Wash.-based Columbia Bank that will boost ...
Tag: Go-To
Umpqua expands Tinder-style banking app, ramps up automation
Umpqua Bank is betting on a number of key technology projects around cloud computing, automation and its Go-To app to ...
KeyBank upgrades relationship banking with human-digital approach
KeyBank is embracing a human-digital strategy. The Cleveland-based bank, which has $156 billion in assets, is using banker-led consulting sessions, ...
HSBC launches ‘Apple Business Chat’ for customer service
HSBC Bank USA announced today that customers can now text with bank employees on Apple devices with “Apple Business Chat.” ...
Umpqua’s Go-To sees usage spike as customers avoid branches
Portland-based Umpqua Bank, which has almost $29 billion in assets, is seeing a significant spike in volume on its Go-To ...
Umpqua’s Tinder-style banking app attracts 27k users
Umpqua Bank, the Portland, Ore.-based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To ...
BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says
Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua ...
Umpqua Launches Go-To, a Human-Digital Hybrid Platform for Customer Interaction
Umpqua Bank announced yesterday the launch of a new type of customer engagement model, one that appears to be entirely ...
