Grasshopper Bank has reduced manual reviews in its onboarding process by 57% through fintech Alloy’s risk-management solution.   The bank implemented ...

American Express’ credit and fraud models completely use machine learning and AI.  “In fact, the first time American Express used ...

Chase customers claimed to have identified a glitch in Chase ATMs during Labor Day weekend, allowing them to deposit false ...

Payments behemoths continued investing in technology to control costs and streamline operations in the second quarter.  Visa and Mastercard are ...

Dishonest consumers are upping their fraud game as “friendly fraud” becomes the No. 1 problem in credit card disputes, but ...

The financial services industry has worked for years to create frictionless payments. Now it may be necessary to add friction ...

Card giants Mastercard and Visa leaned into AI and generative AI for fraud detection in the first quarter.   “We continue ...

Greylock Federal Credit Union has selected Alkami to improve its digital banking offerings.  The $1.5 billion credit union will implement ...

Industrywide, financial institutions are seeing an uptick in synthetic identities, scam activity and check fraud even as digital channel adoption ...

Technology and innovations advanced in leaps and bounds in 2023, including enhancements to AI, the introduction of generative AI and ...