Aligning Payment Processing Services and Customer Experience
Retail Systems Research (RSR) released a Fast Fact titled, “Retail Payments and the Customer Experience: Waiting for Processors”. It was ...
Tag: Financial Services
Tokenization and the collapse of the four-party payment model
It’s been a fascinating couple of weeks in the token world. We have Monopoly’s decision to replace the iron with ...
To Be or Not To Be Uncertain
"Uncertainty" has become common code for economic pessimism, a point challenged by the title of an editorial from Andrew Kahr ...
Square Puck
Square Puck: sounds dangerous, right? I think it is. There’s a famous/trite expression, commonly cited in the venture business, about ...
Clients Do Not Want Help. Until They Do.
(This was originally published as a guest post for my friends at the management consulting and strategic communications firm Beyond ...
ATM Machine Skimming: Anyone Can Be at Risk
There are many ways you can take action to protect yourself and your loved ones from electronic fraud. One way ...
Top 10 Best Banking Blogs
(Via The Financial Brand) Congratulations to all of the winners in The Financial Brand’s Best Banking Blog poll. I am ...
The Good, The Bad, and The Ugly at Bank of America
Bank of America just implemented a new online application process. For a while, they were forcing applicants to print out ...
Win Back Website Abandoners by Retargeting with Facebook
If you've looked at a performance report for your website recently, you may have been struck by how many visitors come to ...
Protect Your Homepage from “Man-in-the-Middle” Attacks
Most financial institutions invest a large portion of their security budgets to protect their software-as-a-service (SaaS) applications. They correctly perceive ...
