Fifth Third Bank applied legacy practices to its digital account opening process, which has led to regulatory scrutiny.  The Consumer ...

Fifth Third Bank was fined $15 million by the Consumer Financial Protection Bureau today for allegedly opening fake accounts in ...

Major banks in the United States are increasing tech investment for added efficiencies and frictionless digital experiences — which have ...

Fifth Third Bank saved $15 million in the first quarter, partly driven by deploying automation throughout its operations.  “Expenses are ...

NASHVILLE, Tenn. — Fifth Third Bank says that added efficiencies to its chatbot have boosted its accuracy rate as it ...

Technology buzz, both inside and outside the banking industry, is centered on innovation — including the ongoing ramp of cloud ...

Fifth Third Bank expects to increase noninterest expenses slightly in 2024 as technology investment ticks up at the bank. Noninterest ...

AI and generative AI uses exploded in 2023 and the financial industry felt the ripple effects.  Ninety-nine percent of financial ...

Jude Schramm, executive vice president and chief information officer at Fifth Third Bank, will speak on the panel “The AI ...

Major U.S. banks invested in AI and automation while pulling back on headcount as cost reductions remained a priority during ...