AI-driven voice authentication tools must constantly be updated as fraudsters coordinate new workarounds and financial losses continue to grow, experts say. AI-enabled scams including voice cloning, deepfake videos and fake identification documents accounted ...
Fintechs are focusing on the fundamental operational differences between credit unions and traditional banks as they develop member-focused, relationship-driven AI solutions. Credit unions “are member-owned, mission-driven institutions where trust, transparency ...
ABNB Federal Credit Union is leaning on Eltropy’s AI solutions to drive efficiencies in member service and communication. The $957 million credit union has adopted the fintech’s AI voice agent that ABNB calls Digi, ...
Eltropy’s agentic AI platform, AI Voice Agents, is integrated with 13 core banking systems, creating a plug-and-play strategy for credit unions. Eltropy’s AI Voice Agents, launched in ...
Eltropy announced today that Cobalt Credit Union has deployed its AI Voice technology, achieving an 83% session containment rate while ...
Regulatory constraints and the handling of sensitive data are key reasons financial institutions are wary of investing in AI deployment ...
Regions Bank is teaming up with information technology company Axway to accelerate its open banking transition. The $157 billion bank’s ...
Credit union TruStone Financial is using an automated chatbot from digital conversation platform developer Eltropy to reduce call center volume. ...
Fintech Lili, which provides a business platform for small and medium-sized businesses, has teamed up with Amazon Web Services to ...
Fintechs are looking to legacy banks with strong portfolios to provide seamless onboarding and digital capabilities following the regional banking ...
