Truist Financial invested heavily in technology and related professional services in the second quarter of 2023 as rising expenses overshadowed income ...

Fifth Third Bank ramped up its modernization efforts in the second quarter as it looks toward automating its core platform to ...

IBM’s software revenue grew in the second quarter as clients leaned on hybrid cloud and AI platforms.  The tech giant’s ...

Citizens Financial is exploring automation and AI opportunities within the bank through its Top 9 efficiencies program.  The new technology will ...

Ally Financial continued to prioritize digital offerings and operational efficiency in the second quarter as its millennial and Gen Z client ...

U.S. Bank focused on completing its integration of Union Bank in the second quarter, after acquiring the New York-based bank in December.  The $590 billion ...

Goldman Sachs is looking to automation, technology and headcount reduction to streamline its operations.    The bank reported a 9% year-over-year increase ...

Bank of America’s AI-driven chatbot Erica has surpassed 1.5 billion client interactions since its 2018 launch, the bank said today in its ...

PNC upped its 2023 improvement plan savings outlook by $50 million in the second quarter, increasing its cost-reduction efforts to $450 ...

BNY Mellon is looking toward digitization and automation to increase efficiency, drive down operational costs and improve consumer experience.   WHY IT ...