Discover Financial Services invested in its integrated digital banking model, risk management, analytics and compliance initiatives in 2023 and expects ...

Citizens Bank is looking toward AI and generative AI technology to improve operational efficiency and client experience.  The $222 billion ...

U.S. Bank made digital and operational investments during the fourth quarter as it focused on modernizing payments and technology.   ...

PNC Financial plans to spend $425 million this year on its ongoing improvement plan, which funds business and technology investments.  ...

Investment banking behemoth Goldman Sachs ramped up technology investment while pulling back on retail banking operations during the fourth quarter.  ...

JPMorgan Chase increased technology spend during the fourth quarter of 2023 as all lines of business across the bank invested ...

Citigroup’s restructuring efforts, investment in technology and reduction of overhead costs will result in a loss of 20,000 jobs, or ...

Implementation of AI could reduce turnover at Bank of America, Chief Executive Brian Moynihan said during today’s fourth-quarter earnings call.  ...

Wells Fargo clients are migrating to lower-cost channels, resulting in reduced call volume and teller transactions for the bank.   ...

BNY Mellon’s technology spend accounted for nearly 30% of noninterest expenses in 2023 as the bank embraced new technology during ...