Almost 15 months after its announcement, Capital One Financial Corp.’s takeover of Discover Financial Services was officially completed on Sunday, ...

C-suite executives at financial institutions are implementing AI and generative AI throughout their organizations, but as experimentation turns into application, ...

Discover Financial Services is tapping generative AI to speed up call center agent response and strengthen client experience.  Using Google ...

Discover Financial Services is looking to AI to help boost its coding and robotic process automation efforts.   When implementing robotic ...

Institutions approaching mergers and acquisitions must consider how to combine cultures, business models in addition to their tech stacks.  Tech ...

Discover Financial Services invested in its integrated digital banking model, risk management, analytics and compliance initiatives in 2023 and expects ...

Card payments network giant Discover Financial Services has named Michael Rhodes as chief executive and president. He is expected to ...

Discover Financial Services continues to invest in technology and advanced analytics within customer service, originations, risk and compliance, fraud detection ...

Discover Financial Services is keeping customer needs and compliance at the forefront as it tests uses for generative AI.  “We ...

Silicon Valley Bank, a division of First Citizens Bank, named Martin Murrell the new head of global payments and Milton ...