TymeBank’s AI-Powered Chatbot Key to Low-Cost Digital Strategy
Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to ...
Tag: digital banking
Bank Branches Embrace New Strategies as Closures Abound
The migration of consumers to online and mobile banking options, in addition to automation and other technological forces, has helped ...
African Bank Is Being Beaten Into Shape With Digital Plan
African Bank Holdings Ltd. is joining the rush into digital banking to fail-proof the business and provide an exit for ...
How To Market And Build Brand Loyalty Around Digital-only Offerings
Before Citizens Financial Group launched its digital-only banking unit, Citizens Access, last July, a team of bankers spent months intensely ...
Santander and IBM Strike $700 Million Deal to Accelerate Bank’s Digital Transformation
IBM today announced a five-year, $700 million agreement it reached with Banco Santander that will enable the Madrid, Spain-based bank ...
BBVA’s Digital Shift Reeled in New Customers, Led Revenue Growth in 2018
BBVA’s new Group CEO Onur Genç could barely get through a sentence during the bank’s fourth-quarter earnings call without saying ...
Umpqua Sees Cost Reductions with Tech-Driven NextGen Strategy
Umpqua Holdings Corporation’s strategic plan to boost profitability and simplify operations by 2020, called NextGen, appears to be performing above ...
Will Digital Technology Save Citi More Than $1 Billion Over the Next 3 Years?
Citigroup CEO Michael Corbat touted roughly $200 million in cost savings the bank found in 2018 by going digital and ...
Are Financial Services All About the Experience Now?
Banks, credit unions and other financial institutions have tech giants like Apple, Amazon and Google to thank for the rise ...
Fintech Unfiltered: Inside HSBC Bank USA’s Lofty Innovation Strategy for 2018 [Podcast]
As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one ...
