‘The future of banking’: How FIs can appeal to Gen Z
Automation can help financial institutions (FIs) appeal to younger generations seeking streamlined banking services. “I think it’s very important for ...
Tag: COVID-19
Credit unions see AI opportunities in the wake of the ‘great resignation’
Credit unions are looking to personalize their customer experience offerings by leveraging artificial intelligence (AI), particularly as customer expectations have ...
Delta variant, reduced spending on services, inflation throw wrench into global economic recovery
Low economic growth will likely be a defining feature of the U.S. economy and in much of the developed world ...
Online-only banks falter in COVID-19 CX
Customer satisfaction with online-only banks seems to have dwindled as a result of the COVID-19 pandemic, according to a recent ...
Citi, IFC launch $800M economic relief fund for emerging markets
Citibank and the International Finance Corporation (IFC) have launched a $800 million fund to support trade finance and trade flows ...
Forrester: Pandemic to impact tech spend more than 2008 crisis
U.S. government and business spending on tech might drop 5% in 2020 due to the pandemic, by optimistic estimates, whereas ...
Wells Fargo tackles rising B2B fraud
As fraudsters evolve their strategies amid the pandemic, Wells Fargo is investing in educational tools and resources so business clients ...
VC-backed fintech funding slumps in Q1
The very pandemic that has prompted venture capital firms to pull back from fintech funding may be the ultimate proving ...
PPP confusion prompts banks to revert to manual processes
Lenders participating in the SBA’s Paycheck Protection Program are trying to find a balance between speed and diligence. On the ...
Banking app Dave ‘on the hunt’ for remote work opportunities
Banking platform Dave is increasing its integrations with remote work employers as the coronavirus pandemic keeps consumers home, resulting in ...
