Bank Innovation Ignite to focus on digital customer journey
The business of banking is reaching a critical inflection point as ‘challengers’ take market share and incumbents implement strategies to ...
Tag: Bank Innovation Ignite
Umpqua’s Tinder-style banking app attracts 27k users
Umpqua Bank, the Portland, Ore.-based regional bank with $28 billion in assets, is growing its human-digital strategy through its Go-To ...
Commercial Banks Turning to Fintechs to Improve Customer Experience, Report Says
U.S. commercial banks are increasingly looking to fintechs to improve customer experience. In fact, a new Fraedom report shows that ...
SigFig Launches Advice and Sales Platform for Retail Banks and Customers
SigFig, a San Francisco fintech specializing in robo advice, today unveiled SigFig Atlas, an interactive platform for financial advice and ...
Is Subscription Management the Bridge between Insight and Action?
It’s time to move beyond merely presenting data and toward helping customers take informed action on their finances with that ...
Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature
Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken ...
BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says
Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua ...
BI Ignite 2019: People Want People, and AI-enabled Functionality
Customers increasingly expect banks and other financial institutions to meet them where they are with full functionality, said panelists at ...
BI Ignite 2019: What Customer Experience Will Look Like 10 Years From Now
The customer experience in banking will change drastically over the next 10 years said panelists at the Bank Innovation Ignite 2019 ...
New Scoring Models, New Data Sources — Alternative Lending
Alternative data use post-GDPR Beyond FICO: Scoring thin-file borrowers How will alt lenders survive in a rising interest rate environment? ...
