Coinbase automates 64% of all customer interactions with gen AI
Coinbase is deploying machine learning, AI and generative AI to automate customer interactions and combat fraud. The crypto exchange and ...
Tag: AWS
JPMorgan’s migration to AWS cloud jumps 10X in 2 years
JPMorgan is migrating its operations to the cloud with an eye on growth, penetrating new geographies and making its infrastructure ...
15 questions cloud leaders ask about cloud investment
Cloud investment is a priority for financial services leaders in 2025 as they move forward with their roadmaps for AI-driven ...
Transactions: AWS to build AI-driven solutions for TP ICAP
London-based brokerage service provider TP ICAP is joining forces with Amazon Web Services to build AI-driven solutions as well as ...
Transactions from Money20/20: Citi, Google Cloud expand AI and cloud strategy
Citi is expanding its use of Google Cloud to access the cloud provider’s generative AI capabilities. Rohit Bhat, general manager ...
Transactions: Amex, Boost team up on virtual card
American Express and Boost Payment Solutions will provide commercial card processing to U.S.-based American Express merchants, the pair announced Sept. ...
Citizens sees up to 20% efficiency gains through gen AI
Citizens Bank has deployed generative AI and automation in operations for activities including coding, customer service and fraud detection, and ...
Rocket Mortgage uses AWS’ Bedrock to cut costs with new tool
NEW YORK — Rocket Mortgage is working with Amazon Web Services to deploy generative AI-driven tools to make its customer ...
AWS clients tap into Visa Cloud Connect platform
Amazon Web Services’ business clients can now tap Visa’s payments solutions through the recently launched Visa Cloud Connect platform. ...
AI speeds Nasdaq fraud investigations by 33%
NEW YORK — The Nasdaq Stock Market index is using AI to streamline its efforts to investigate suspicious trading and ...
