USAA is testing ways to improve the digital experience and identify when human intervention is necessary, Scott Serpico, associate vice president of ...

As President Donald Trump’s tariffs start to take effect, the auto industry is slashing its outlook for the year and ...

Grasshopper Bank has completed its acquisition of Auto Club Trust FSB, the banking arm of The Auto Club Group which ...

Automotive companies are keeping an eye on how AI is changing the job application and hiring processes.   Used-car retailer DriveTime, for ...

Skyla Federal Credit Union's switch to a consumer loan operating system in July to meet growing demand for digital loan ...

Auto lenders are incorporating artificial intelligence into their processes to improve customer service automation and credit decisioning while eyeing uses ...

AI-based financier Pagaya Technologies plans to expand its new relationship with subprime auto lender OneMain Financial to an enterprise agreement as Pagaya eyes continued ...

SameDay Auto Finance is automating more of its origination and servicing processes after switching to a new loan servicing system earlier ...

Ally Financial is continuing to invest in technology and generative AI to offer improved car sale recommendations and inventory options for ...

GM Financial is looking to AI to streamline processes and boost customer experience, Chitra Herle, global chief information officer, said ...