Citizens Bank expects to roll out 30 projects in the next nine months as it ramps up generative AI, automation ...

Discover Financial Services is keeping customer needs and compliance at the forefront as it tests uses for generative AI.  “We ...

BNP Paribas has identified hundreds of use cases for AI and is using the tech to enhance its virtual agent ...

Ally Financial is exploring close to 200 use cases in-house for generative AI as it looks to increase efficiencies at ...

Financial institutions have kept their noses to the grindstone this year amid industry turbulence and technological disruption.  To cut costs ...

What will artificial intelligence bring to the financial services industry? This question is becoming less crucial than how financial institutions ...

Lloyds Bank Head of Data and AI Ethics Paul Dongha is focused on developing AI use cases to generate trustworthy ...

AI development has traditionally been reserved for specific coders with advanced training, but with generative AI, financial institutions can look ...

Ally Financial and Brex rolled out AI-driven virtual assistants this week. Ally debuted a customer representative assistant to help service ...

The Consumer Financial Protection Bureau has doubled down on adverse action requirements for lenders using AI-based underwriting with new guidance, marking a ...