Brex, Ally roll out AI-driven assistants
Ally Financial and Brex rolled out AI-driven virtual assistants this week. Ally debuted a customer representative assistant to help service ...
Tag: artificial intelligence (AI)
Lenders using AI-based underwriting must comply to CFPB guidance
The Consumer Financial Protection Bureau has doubled down on adverse action requirements for lenders using AI-based underwriting with new guidance, marking a ...
3 global banks identify AI use cases
Barclays, Citi and HSBC are all exploring AI, and representatives of the three banks are sharing how to identify where ...
AI to boost FI developer productivity
Financial institutions are looking to AI to enhance developer productivity and get products to market quickly. “Developer productivity is a ...
4 AI-driven startups to watch from Finovate Fall 2023
Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023 ...
TD Bank explores AI for cross-selling
TD Bank’s commercial banking arm is looking to AI to understand and predict customer needs to sell targeted products, Chris ...
Citizens to debut digital assistant on mobile app next quarter
NEW YORK — Citizens Bank will launch a virtual assistant, Digital Butler, on its commercial banking app in the next ...
What FI execs are saying about ChatGPT
Executives at financial institutions are looking into ChatGPT to unleash a new era of innovation, education and customer experience. ...
UK approach to AI might give it an edge
LONDON — The United Kingdom’s innovation-friendly approach to regulating AI could give the country a boost compared to its counterparts ...
Norway’s DNB tests generative AI
LONDON — Financial institution DNB is exploring the risks and benefits of generative AI as the bank tests Boost.ai’s tools. ...
