CHARLOTTE, N.C. — Ally Financial is deploying automation to boost efficiency and modernize processes to improve customer experience.  The $196 ...

Ally Financial continues to invest in its digital capabilities as clients gravitate toward its online channels.  “We've made significant investments ...

Ally Financial will launch a generative AI innovation challenge for startups on July 9, focusing on developing tech solutions for ...

Ally Financial today agreed to sell its point-of-sale financing business along with its loan books to Synchrony Financial for an ...

In 2023, financial institutions continued to look to third-party vendors for innovative solutions to enhance their offerings.  Courtesy/Getty Images A ...

Longtime Ally Financial leader Doug Timmerman today was named the lender’s interim chief executive, succeeding Jeffrey Brown.   Brown, who announced his plans to step down ...

Card payments network giant Discover Financial Services has named Michael Rhodes as chief executive and president. He is expected to ...

Ally Financial has developed an AI playbook to help its employees better understand the technology and take part in its ...

Ally Financial is exploring close to 200 use cases in-house for generative AI as it looks to increase efficiencies at ...

Ally Financial and Brex rolled out AI-driven virtual assistants this week. Ally debuted a customer representative assistant to help service ...