Cobalt Credit Union deploys Eltropy’s AI Voice technology
Eltropy announced today that Cobalt Credit Union has deployed its AI Voice technology, achieving an 83% session containment rate while ...
Tag: AI assistant
RBC to generate up to $1B in enterprise value through AI
Royal Bank of Canada is seeing increased efficiency and output through continued investment and deployment of AI. The $1.1 trillion bank launched RBC Assist for 30,000 ...
Nvidia using AI to make AI chips
Chip making giant Nvidia is using AI software to make AI hardware to keep up with demand for custom chips ...
Citizens’ Wyper to join speaker faculty at Bank Automation Summit U.S. 2025
Joanne Wyper, executive vice president and head of operations at Citizens Commercial Bank, will join the Bank Automation Summit U.S. ...
Nvidia sees Q3 surge in demand for AI solutions
Chip-making behemoth Nvidia’s earnings for its fiscal third quarter were driven by a rise in data center demand, deepening relationships ...
Brex, Ally roll out AI-driven assistants
Ally Financial and Brex rolled out AI-driven virtual assistants this week. Ally debuted a customer representative assistant to help service ...
4 AI-driven startups to watch from Finovate Fall 2023
Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023 ...
Wells Fargo, Google Cloud to launch AI assistant
LAS VEGAS — Wells Fargo will launch a new artificial intelligence (AI)-based virtual assistant that will be powered by Google ...
RBC sees 7.9% increase in computer-related expenses
The Royal Bank of Canada saw a 7.9% year-over-year increase in computer rental and maintenance costs, spending $332 million during ...
IBM Watson Assistant-powered chatbot automates TD Bank digital store
An agile approach allowed TD Bank and IBM to roll out a specialized artificial intelligence (AI)-powered virtual assistant in mere ...
