Creating a central repository of data, or a “data lake,” can enhance bank systems’ interoperability and data utilization, but the ...

The Oracle Corporation’s cloud-based enterprise resource planning (ERP) consolidating ledger has been implemented by Bank of America across 33 countries ...

As financial institutions lean on digital channels to keep pace with customer requirements during the pandemic, cyberattackers have multiplied their ...

SenseTime Group Ltd., China’s largest artificial intelligence company, is working with HSBC Holdings Plc to arrange its planned Hong Kong ...

HSBC has launched an application programming interface (API) portal to provide developers and customers access to the $2.98 trillion bank’s ...

HSBC last week deployed an internal chatbot powered by Google Cloud that can process any document and answer employee policy ...

HSBC has deployed an internal chatbot powered by Google Cloud’s artificial intelligence (AI) technology to speed bank employees’ handling of questions about the bank’s internal frameworks and policies.   The Operational Risk and Resilience Application, or ORRA, chatbot was born out of ...

Regions Bank is using AI technology from IBM Watson to improve its customer service. During a presentation at Banking Automation ...

HSBC is expanding its Cash Flow Forecasting tool across its global footprint, and leveraging APIs to do so with minimal ...

Banks are being challenged to meet the evolving payments needs of their fintech clients. During a Sibos panel today, “Friction ...