Weekly Wrap: Banks tackle crisis CX and stand-alone brands
This week, FinAi News took a look a Verint report that ranked some of the country's biggest banks based on...
Strategy
Too small to fail: Can small banks do what the giants can’t with digital offshoots?
Some of the largest banks in the world have stumbled this past year with their forays into stand-alone brands. Last...
Citizens Bank readies mobile app revamp after COVID delay
Citizens Bank is overhauling its 17-year-old mobile app, a move that should improve both the customer experience on the front...
With $40M of fresh capital, Upgrade lines up bank account launch
Upgrade, the personal loan and credit card service provider, plans to launch a mobile bank account by quarter’s end, on...
Remitr debuts SMB accounts to speed global payments
Canada-facing business payments platform Remitr has launched Global Business Accounts (GBA) to help small Canadian businesses make cross border transactions....
Pagaya lands $102M Series D to pursue new asset classes
Pagaya, a four-year-old fintech that uses AI to guide institutional investing, announced a $102 million Series D today. The fundraise...
Credit Sesame eyes global expansion with Stack acquisition
Credit Karma made headlines earlier this year after being acquired by Intuit for $7.1 billion, but its main competitor, Credit...
BBVA partners with Visa Direct, tees up product expansion
BBVA is developing additional features and products for its Open Platform service after integrating with Visa Direct to bring real-time...
5 Questions with Dustin Cohn of Marcus by Goldman Sachs
In this monthly Q&A segment, FinAi News directs five questions to executives and industry thought leaders who highlight technology and...
BMO Harris expands True Name, revamps customer conversations
BMO Harris has rolled out new features and employee training to accommodate the bank’s transgender and nonbinary customers. “We introduced...
