‘The future of banking’: How FIs can appeal to Gen Z
Automation can help financial institutions (FIs) appeal to younger generations seeking streamlined banking services. “I think it’s very important for...
Strategy
Armed Forces Bank uses automation to improve CX
Armed Forces Bank (AFB) is embracing digital transformation with several newly implemented processes aimed at providing an improved customer experience...
How one bank seeks employees’ crowdsourcing automation suggestions
Great Southern Bank launched a program in April 2022 that encourages employees to submit automation ideas for implementation as part...
Rethinking the digital account opening process
Financial institutions can streamline digital account opening (DAO) for their clients by reimagining the process as neobanks do, rather than...
Why banks should engage citizen developers for digital transformation
While the traditional linear model of software development – where IT teams create and deliver applications and tools to business...
Armed Forces Bank to fill tech roles with veterans
Armed Forces Bank announced Monday it is working with the U.S. Army’s Partnership for Your Success (PaYS) program to provide...
Listen: How banks can attract millennial, Gen Z customers
Millennials and Gen Z customers are opting for a frictionless banking experience through automation in digital payments, loan approvals and...
5 questions with … TD Bank Head of Integrated Sales and Advice Chris Yancey
TD Bank’s head of integrated sales and advice for consumer distribution, Chris Yancey, has adapted his approach to relationship banking...
On the job with … JPMorgan Chase payment automation developers
JPMorgan Chase is looking to hire one employee for its payment automation systems on the wholesale payments technology team amid...
Trend: FIs shift away from passwords toward biometric solutions
Financial institutions could improve security, reduce costs and enhance the customer experience by replacing the password with integrated biometric solutions....
