IBM has automated the training model process to allow enterprise clients, including financial institutions, to use generative AI in a...

Community banks are turning to technology provider Computer Services Inc. for core processing and FedNow capabilities.  In the sales process,...

There is a general complaint encountered by developers from among open banking participants, even after partner APIs are made available:...

JPMorgan on July 11 appointed John China as the co-head of Innovation Economy (IE) for Commercial Banking (CB).  China joined...

Processing chargebacks has long been a time-consuming manual operation for e-commerce merchants, but now AI can be utilized to streamline...

Discover Financial Services is making its machine learning research publicly available to peers in an effort to help the industry...

IBM’s software revenue grew in the second quarter as clients leaned on hybrid cloud and AI platforms.  The tech giant’s...

In one week in April, Metro Credit Union received more than 450 fraudulent account opening applications.  Using manual processes, fraud...

AMOCO Federal Credit Union is identifying internal processes that will benefit from workflow automation built by software company IMM. The...

Citizens Bank aims to retrain its workforce as it explores use cases of generative AI within contact center systems, advising...