American Express Kicks Off a ‘Behind the Scenes’ Instagram Campaign
American Express today kicked off a new Instagram effort to secure more followers. The new Instagram effort features three members...
Payments
American Express Crowned World’s Top Financial Services Brand for 2012
American Express was crowned the No. 1 financial services brand for 2012 by Interbrand this week. Too bad American Express...
Digital ATM Receipts Make Sense and Save Cents
Do you print your ATM receipt when you get cash or make a deposit or transfer at the ATM machine?...
FinAi News TV: Ally Bank Wins for Best Telephone Customer Service
This week's episode of FinAi News TV looks at FinAi News's exclusive study of telephone customer service among the biggest...
PayPal Again Reigns as Most Downloaded iPhone App
PayPal has regained the top spot from upstart Lemon Wallet as the most downloaded financial services app last week. Lemon...
Wells Fargo Stops at “Happy Birthday”
File this under “Stalled Initiatives.” The first ATM, or automated teller machine for you history buffs, was put into use...
Reload Me: It’s the Post Sale of Financial Products That Counts
What's more difficult, gaining a new customer or keeping an existing one? Traditionally, the former was more difficult. With all...
New Blogger: Arjan Schutte
FinAi News is pleased to welcome our newest blogger, Arjan Schutte. Arjan writes the Inside the Underbanked blog and is...
Barclays, Starbucks, Paypal and Mastercard Forge a Revolution for the Mobile Wallet
On November 28-29, the largest companies playing in the Mobile Wallet space will be converging at the Mobile Wallet Summit...
Why Apple’s NFC snub might hurt the banks and networks more than ever?
I’ve always maintained that Near Field Communication (NFC) was attractive for both the banks acting as acquirers and issuers, and...
